Shipping PolicyOur shipping policy is designed to provide fast, reliable, and hassle-free delivery for all wholesale partners. We ensure every shipment is handled with care and packaged according to industry and Amazon FBA standards. Our goal is to deliver your products safely and on time, with full support throughout the shipping process.Processing Time
All wholesale orders are processed within 1–2 business days.
Each order undergoes a full quality check before packing.
Large or pallet orders may require additional preparation time.
Shipping Time
Standard U.S. delivery takes 4–7 business days.
Delivery times may vary during holidays or carrier delays.
We use trusted carriers such as UPS, FedEx, and USPS.
Amazon FBA Services (FREE)We provide complete Amazon FBA prep support at no additional cost:
Free FBA labeling
Free polybagging and safety prep
Free carton labeling
Free direct shipment to Amazon warehouse
FBA-compliant packaging for all units and cartons
Packaging & Handling
All honey jars and delicate items are packed with protective material.
Products are stored in climate-controlled facilities before shipping.
Carton weight, dimensions, and item count are verified carefully.
Every order is sealed securely to avoid leakage or breakage.
Tracking & Notifications
Tracking details are emailed immediately after dispatch.
Buyers can track their shipment in real time.
Shipment updates or delays are communicated proactively.
Address Requirements
Customers must provide accurate shipping details.
Incorrect or incomplete addresses can cause delays.
Reshipping due to wrong addresses may incur additional charges.
Bulk & Pallet Shipments
Pallet shipping available for large wholesale orders.
Freight delivery timelines vary by state.
Liftgate service can be arranged upon request.
Lost or Damaged Shipments
Damaged shipments must be reported within 48 hours.
Clear images/videos must be provided for quick resolution.
We work directly with carriers to resolve any claims.
Lost packages confirmed by carriers are fully compensated.
International Shipping
Available for selected wholesale partners only.
Requires prior approval due to FDA and import guidelines.
Our PromiseWe are committed to providing safe, timely, and professional shipping services. Our logistics and support team ensures that every order—small or large—is delivered smoothly, with complete transparency and reliability.
